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Post by account_disabled on Feb 22, 2024 20:21:38 GMT 14
Marketing in your strategies it can contribute to a personalized customer experience. You know those text messages you send to your clients and customers after they complete a purchase It is the post-purchase marketing process. To give a better examplepost-purchase marketing includes Order confirmation Payment confirmation Shipping and delivery alert and notification. Thank you message for purchase Review invitations Loyalty Incentives Malaysia Phone Number List Promotional content based on customer purchases and history Sending post-purchase text messages significantly improves the customer's shopping experiencereduces the number of complaints and increases customer retention. In other wordsthe success of your post-purchase marketing depends exclusively on the personalized experience you provide to your customer. Post-purchase marketing with SMS messages Although advertisementsadvertisingemail marketingsocial media strategies and the famous word of mouth are essential tools for successful marketingignoring the power of post-purchase SMS marketing for customer retention is literally missing the opportunity to boost your business and achieve success. SMS marketing is considered the fastest and most preferred channel for customer retentionhere are the reasons why High read and response ratesSMS open rates reach compared to just for all emails Improves customer experience It is not invasive Reduces the volume of customer complaints Increases brand loyalty Increases.
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